Coverage Disclaimer

1. No Universal Coverage Guarantee

• Coverage availability varies by location, terrain, infrastructure, and partner network conditions.
• Signal strength and connectivity may differ within the same city, region, or country.
• Temporary outages and service interruptions can occur without advance notice.

2. Speed and Performance Variability

• Data speeds are best-effort and may fluctuate due to network congestion and local conditions.
• Latency, throughput, and stability are not guaranteed and may vary by time and location.
• Partner network policies may apply prioritization, traffic shaping, or technical restrictions.

3. Device and Configuration Dependency

• Performance depends on eSIM compatibility, carrier unlock status, and device radio capabilities.
• Users are responsible for correct APN, roaming, and data settings where required.
• Dual-SIM behavior may affect network selection and service quality.

4. Plan Scope and Validity

• Plans are data-only unless expressly stated otherwise in a product listing.
• Voice, SMS, and emergency calling services are not included in standard FlyoSIM plans.
• Validity periods and included data are fixed per purchased plan.

5. Roaming and Regulatory Limitations

Some countries, carriers, or local authorities may impose restrictions that affect availability, activation, usage quality, or plan compatibility.

6. Service Incidents and Force Majeure

FlyoSIM is not liable for disruptions resulting from partner outages, infrastructure failures, natural disasters, government actions, cyber incidents, or other events beyond reasonable control.

7. Troubleshooting and Support

If connectivity issues occur, contact support with order reference, device model, and screenshots at support@flyosim.com.

8. Related Policies

This disclaimer should be read with our Terms, Pricing Information, and Refund Policy, which govern purchase rights and limitations in greater detail.