Company
About FlyoSIM
FlyoSIM is a digital marketplace and distributor of prepaid, data-only travel eSIM plans. We help travelers browse destination options and obtain an eSIM digitally, without waiting for a physical SIM card.
FlyoSIM does not own or operate telecommunications infrastructure and is not a mobile network carrier. Plans connect through partner mobile network operators, so the available networks and service conditions depend on the selected plan and destination.
What FlyoSIM provides
Customers can use our eSIM destination directory to explore travel data options. Before checkout, the relevant plan details identify the destination coverage, data allowance, validity period, and other plan-specific conditions.
- Prepaid travel mobile data packages delivered using eSIM technology.
- Digital installation details or an eSIM profile after a successful purchase.
- Support for order, installation, activation, and connectivity questions.
FlyoSIM plans are data-only. They do not include a phone number, voice calls, SMS messaging, or emergency calling services.
How connectivity works
The eSIM profile allows a compatible device to connect to supported partner networks in the plan's covered destinations. Network availability, signal quality, speed, and stability can vary by location, terrain, congestion, local infrastructure, network policy, and device capabilities.
Because coverage is supplied by third-party networks, FlyoSIM cannot guarantee uninterrupted service, universal coverage, or a particular connection speed. Read our Coverage Disclaimer for the factors that can affect service.
Device compatibility matters
Travelers should confirm before purchase that their device supports eSIM, is carrier-unlocked, and supports the network bands needed at the destination. Installation may also require enabling data roaming, choosing the correct data line, or entering plan-specific APN settings.
Device support and local network availability can differ even between devices used in the same place. If you are uncertain about compatibility or setup, contact FlyoSIM support before purchasing or changing the installed eSIM profile.
Company information
- Brand and operating name: FlyoSIM
- Legal entity: Flyosim LLC
- Registered address: 1111B S Governors Ave # 51366, Dover, DE 19904, United States
- Business jurisdiction: Delaware, United States
- Customer service: [email protected]
The contractual terms governing the website, app, purchases, and eSIM services are available in our Terms of Service.
How to find the official FlyoSIM website
Our brand is spelled FlyoSIM. Our official website is www.flyosim.com, and our customer marketplace is app.flyosim.com. Use these links to browse plans, sign in, and find your purchases.
FlyoSIM is operated by Flyosim LLC. You can check the company information above, read the purchase terms, and contact our support team before deciding whether a plan fits your trip.
What happens after a purchase?
Delivery follows payment confirmation and eSIM provisioning. Your account shows order status and, once ready, the installation details for your eSIM. Installation and activation can happen at different times: follow the selected plan’s instructions for when its validity starts.
Read our installation and activation guide, or follow the setup guide for iPhone or Android.
Support and refund information
For an existing purchase, open support from your account so the team can review your order. Our contact page explains the support channels, and our refund policy explains eligibility, exclusions, and the review process. Check these details alongside coverage and device compatibility before purchasing.
Questions or support
For questions about FlyoSIM, a plan, device setup, or an existing order, visit our contact and support page or email [email protected].